How do I book a trip?+
Send an inquiry from any package page or the contact form. A trip designer replies within 24 hours with a day-wise itinerary and a firm price. Once you are happy, pay the advance and the booking is confirmed in writing.
Can I customise a package?+
Yes, and it is free. Add nights, drop a city, upgrade hotels, change the meal plan or split the group. We requote as many times as needed before you pay anything.
Are flights included?+
Domestic packages are land-only unless stated otherwise. International packages include internal flights where the itinerary says so. We can book your main flights separately at actual fare on request.
What does per person on double sharing mean?+
It means the price is for one traveller when two share a room. Solo travellers pay a single-occupancy supplement, and a third person in a room is usually charged less as an extra mattress.
How much advance do I need to pay?+
Typically 40% to 50% depending on the package. Packages that need blocked inventory — Andaman ferries, desert camps, peak-date hotels — may need more. It is always stated before you pay.
What if my flight gets cancelled?+
Tell your coordinator immediately. We attempt to reschedule the land package once at no service fee, subject to availability. Supplier charges, if any, are passed on at actual.
Do you help with visas?+
Yes, for our international packages. Dubai visa processing is included in the package. For Bali and Thailand we provide the document checklist and guidance for visa-on-arrival or visa-free entry.
Is travel insurance included?+
It is not included but we strongly recommend it, and it is mandatory for some visas. We can arrange a policy at actual cost.
What kind of hotels do you use?+
3-star and 4-star properties as standard, named in your itinerary before booking. Upgrades to 5-star or boutique stays are quoted on request.
Who do I contact during the trip?+
Your trip coordinator, whose direct number is on your voucher. They are on WhatsApp through your entire trip, including weekends.
Do you handle group and corporate trips?+
Yes. Offsites, college groups and family reunions are a large part of what we do. Groups above 15 travellers get a dedicated on-ground coordinator.
Can I pay in instalments?+
The standard structure is an advance plus a balance. For bookings made far in advance we can split the balance into two payments — ask your trip designer.