This Privacy Policy explains what information Travel Crew collects when you use travelcrew.in, why we collect it, and the choices you have. By using this website or submitting an inquiry, you agree to the practices described here.
Information we collect
- Contact details you submit voluntarily — name, email address, phone number and city.
- Trip details you share — destination, travel dates, number of travellers and budget range.
- Messages you send through the contact form, package inquiry form or WhatsApp.
- Technical information collected automatically — browser type, device type, pages visited and time spent, through analytics cookies.
How we use your information
- To respond to your inquiry and prepare a quotation or itinerary.
- To process and service a booking, including sharing necessary traveller details with hotels, transport operators and visa authorities.
- To send booking confirmations, vouchers and trip updates.
- To send occasional offers and travel updates, which you can opt out of at any time.
- To improve the website and understand which destinations and packages are of interest.
Sharing with third parties
We share only what is operationally necessary. Hotels, transport partners, ferry and airline operators, and visa processing agencies receive the traveller details required to deliver your booking. We do not sell, rent or trade your personal information to any third party for marketing purposes.
Cookies and analytics
This website uses cookies to remember your preferences and to run Google Analytics, which reports aggregate usage patterns. You can disable cookies in your browser settings; the site will continue to work, though some conveniences may be lost.
Data retention and security
Inquiry and booking records are retained for as long as needed to service your trip and to meet accounting and tax obligations. Access to this data is restricted to authorised team members. While we take reasonable technical and organisational measures to protect your data, no method of transmission over the internet is completely secure.
Your rights
- Request a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your information where we are not required to retain it.
- Withdraw consent for marketing communication at any time.
Changes to this policy
We may update this policy from time to time. The revision date at the top of this page always reflects the current version. Material changes will be highlighted on the website.